Glass Repair & Replacement

Auto glass replacement and repair are performed for different levels and locations of damage on vehicle glass. Very mild damage, such as short cracks that don’t penetrate the glass, may be repairable with injection of a transparent resin into the crack. If damage is located near the edges of glass replacement may be required, since the damage there is more prone to spreading. Cracks that are longer or that penetrate the glass are likely to require replacement.

There are many reasons to receive auto glass repair or replacement promptly after damage occurs. Even if the damage is minor, it can spread quickly because of temperature changes, road vibrations, and additional impacts. Damaged auto glass can also be dangerous in an accident. Weakened by the damage, the glass is less able to prevent collapse of the cabin and can more easily break and injure occupants.

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Missouri Pothole Patrol

At the Missouri Department of Transportation, the arrival of spring means crews turn their attention to the potholes that “spring” forth as temperatures change. The department has initiated “Missouri Pothole Patrol,” which is a concentrated effort to patch potholes and keep highways smooth and safe for motorists.

MoDOT has dedicated staff and resources to repair minor road damage quickly, but motorists need to help the department spot these potholes and let us know where they are.

There are several ways for you to report potholes:

• MoDOT’s Customer Service Center, available 24/7, at 1-888-ASK-MODOT (888-275-6636).

• Online – from your computer go to Report a Road Concern.

• Mobile  On your smartphone or tablet go to 

  (note: this site is formatted for mobile devices!)

 By e-mail:

MoDOT’s rapid response pothole repair is only a temporary fix. Once the weather warms up, the temporary patches will be replaced with permanent repairs.

Potholes form when temperatures warm up during the day but continue to be cold at night. Moisture from winter rain and snow constantly seeps into the cracks and joints of the roadway. When the temperatures drop at night, that water freezes and expands the pavement, which causes it to crack and bulge. As cars and trucks drive over those cracks, the pressure causes chunks of pavement to pop out, and potholes are formed.

MoDOT is responsible for all state-maintained highways in Missouri. Potholes and other damage on city and county streets should be reported to the appropriate local agency. If you aren’t sure if a road is maintained by MoDOT, give the customer service center a call and one of MoDOT’s customer service representatives can tell you.

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Winter Driving Tips

Severe weather can be both frightening and dangerous for automobile travel. Motorists should know the safety rules for dealing with winter road emergencies. AAA reminds motorists to be cautious while driving in adverse weather. For more information on winter driving, the association offers the How to Go on Ice and Snow brochure, available through most AAA offices. Contact your local AAA club for more information.

AAA recommends the following winter driving tips:

  • Avoid driving while you’re fatigued. Getting the proper amount of rest before taking on winter weather tasks reduces driving risks.
  • Never run a vehicle in an enclosed area, such as a garage.
  • Make certain your tires are properly inflated.
  • Keep your gas tank at least half full.
  • If possible, avoid using your parking brake in cold, rainy and snowy weather.
  • Do not use cruise control when driving on any slippery surface (wet, ice, sand).
  • Always look and steer where you want to go.
  • Use your seat belt every time you get into your vehicle.

Tips for long-distance winter trips:

  • Watch weather reports prior to a long-distance drive or before driving in isolated areas. Delay trips when especially bad weather is expected. If you must leave, let others know your route, destination and estimated time of arrival.
  • Always make sure your vehicle is in peak operating condition by having it inspected by a AAA Approved Auto Repair facility.
  • Keep at least half a tank of gasoline in your vehicle at all times.
  • Pack a cellular telephone with your local AAA’s telephone number, plus blankets, gloves, hats, food, water and any needed medication in your vehicle.
  • If you become snow-bound, stay with your vehicle. It provides temporary shelter and makes it easier for rescuers to locate you. Don’t try to walk in a severe storm. It’s easy to lose sight of your vehicle in blowing snow and become lost.
  • Don’t over exert yourself if you try to push or dig your vehicle out of the snow.
  • Tie a brightly colored cloth to the antenna or place a cloth at the top of a rolled up window to signal distress. At night, keep the dome light on if possible. It only uses a small amount of electricity and will make it easier for rescuers to find you.
  • Make sure the exhaust pipe isn’t clogged with snow, ice or mud. A blocked exhaust could cause deadly carbon monoxide gas to leak into the passenger compartment with the engine running.
  • Use whatever is available to insulate your body from the cold. This could include floor mats, newspapers or paper maps.
  • If possible run the engine and heater just long enough to remove the chill and to conserve gasoline.

Tips for driving in the snow:

  • Accelerate and decelerate slowly. Applying the gas slowly to accelerate is the best method for regaining traction and avoiding skids. Don’t try to get moving in a hurry. And take time to slow down for a stoplight. Remember: It takes longer to slow down on icy roads.
  • Drive slowly. Everything takes longer on snow-covered roads. Accelerating, stopping, turning – nothing happens as quickly as on dry pavement. Give yourself time to maneuver by driving slowly.
  • The normal dry pavement following distance of three to four seconds should be increased to eight to ten seconds. This increased margin of safety will provide the longer distance needed if you have to stop.
  • Know your brakes. If you have anti-lock brakes (ABS) and need to slow down quickly, press hard on the pedal-it’s normal for the pedal to vibrate a bit when the ABS is activated.
  • Don’t stop if you can avoid it. There’s a big difference in the amount of inertia it takes to start moving from a full stop versus how much it takes to get moving while still rolling. If you can slow down enough to keep rolling until a traffic light changes, do it.
  • Don’t power up hills. Applying extra gas on snow-covered roads just starts your wheels spinning. Try to get a little inertia going before you reach the hill and let that inertia carry you to the top. As you reach the crest of the hill, reduce your speed and proceed down hill as slowly as possible.
  • Don’t stop going up a hill. There’s nothing worse than trying to get moving up a hill on an icy road. Get some inertia going on a flat roadway before you take on the hill.
  • Stay home. If you really don’t have to go out, don’t. Even if you can drive well in the snow, not everyone else can. Don’t tempt fate: If you don’t have somewhere you have to be, watch the snow from indoors.
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Winter Driving Tips: How to Drive in the Snow

In a perfect world, all roads would be dry and untrafficked. But in the real world, drivers face a wide variety of weather conditions, and when snow is added to the mix, the potential for automotive disaster can increase exponentially.
Whether you venture to the ski slopes once in a blue moon or spend six months of every year in snowy climes, we’ve assembled a few crucial points to remember while braving snow-covered roads. Follow these tips, and you might even look forward to cold weather driving!
Slow, Turn, Go!
Dynamically speaking, a car can only do three things: accelerate, turn and brake. While it’s possible to combine those commands from the behind the wheel, vehicles are far easier to control when those actions are performed separately. Let’s say you’re approaching a sharp bend on a snowy road: first, gently apply the brakes in advance of the turn. After taking your foot off the brake, coast through the corner while turning the wheel. Only after you’ve exited the turn and straightened the steering wheel, gently accelerate. “As easy as that sounds intellectually, it’s really hard for most people to put into practice,” says Mark Cox, Director of the Bridgestone Winter Driving School.
Limit Your Speed, and Think Ahead
Excessive speed is the single biggest reason people lose control in the snow, and slowing down will give you enough wiggle room to correct your course in case your vehicle loses control. “It takes 4 to 10 times longer to stop in ice and snow,” explains Cox. “Adjust your speed to the conditions,” he adds, “but also remember that going too slow can be just as problematic as going too fast.”
If You Start to Slide…
… don’t panic! A proper response will ensure that car control is regained. If the vehicle oversteers (i.e., the back end swings out), accelerate lightly in order to transfer weight to the rear and increase traction. It may feel counterintuitive to press the gas pedal while a car is sliding, but that action can straighten out the tail-happy yawing motion. Conversely, if the car understeers (i.e., slides forward without turning), straightening the steering and gently touching the brakes will shift more weight over the front wheels and enable the tires to “bite” again. As with all winter driving maneuvers, using a gentle hand and not stabbing the gas, brake or steering wheel is the most effective way to recover from a slide.
Humans tend to target fixate. Couple that with the natural reflex to go where you’re looking, and it’s no wonder so many out-of-control cars head straight into curbs and lampposts. By training yourself to look where you want to go, your hands will follow your eyes and steer away from danger.
Smooth and Easy Wins the Race
Race drivers swear by smoothness when it comes to driving technique, and that practice becomes even more important in wintry conditions. “Pretend you’ve got a cup of coffee on the dashboard,” advises Matt Edmonds, Vice President of “If you make sudden or abrupt movements, you’ll go from grip to no grip very quickly.” On the other hand, “[smooth inputs] will help you sense the limits of your tire’s grip before your car starts to slide.”
Know Your Limits and Your Car’s Limits
Becoming familiar with your car’s handling dynamics will prepare you for the unexpected. When the going gets slippery, does your car understeer (plow forward), oversteer (fishtail) or drift sideways? Weight distribution, suspension and drivetrain setups (like front-, rear- or all-wheel drive) affects how your car reacts to adverse conditions. If you can’t attend a driving school and learn about vehicle dynamics from the pros, carefully explore your car’s limits in a safe area like an abandoned parking lot. Once your sense memory develops, you’ll be better prepared to handle a slide when it arrives unannounced.
Don’t Rely Too Much on Technology
Electronic aids like anti-lock brakes and traction control have done wonders for vehicle safety, but icy conditions can render those features useless. Once a tire loses its mechanical grip on a slick surface, all the high-tech gizmos in the world won’t stop that vehicle from spinning out of control. Avoid the inescapable laws of physics by keeping your speed reasonable and maintaining a safe distance from cars and objects around you.
Pick Your Tires Like You’d Pick Your Shoes
“Some shoes are good at everything, but not great at one thing,” says Edmonds. Following that logic, you wouldn’t wear flip-flops in the rain—and likewise, you shouldn’t drive through winter snow on summer tires. Edmonds advises looking for the international symbol for winter tires, which is a snowflake on a mountain. A number of winter tire varieties exist; snowbelt states call for dedicated winter rubber which is referred to as a “studless ice and snow tire,” featuring more aggressive tread and deeper blocks. In regions where snow falls more occasionally, you might opt for so-called performance winter tires, which offer better grip under dry conditions.
A Question of Chains
Unless the law demands it, avoid installing chains and choose instead to invest in a solid set of winter tires. As it stands, winter tires are so effective that several provinces in Canada actually make it a legal requirement to install them during certain months of the year. California is the last U.S. state that requires chains on mountain passes, and those regulations may someday be eliminated.
Keep Your Car Maintained
A reliably running car can help avoid a world of complications in inclement weather. Make sure your tire pressure hasn’t dipped with the drop in ambient temperature, and your vehicle will be easier to control as a result. Install winter wiper blades in order to maximize visibility, and test your battery to make sure it can handle the challenges of cold weather cranking. Take care of your car, and it will take care of you.
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Missouri survey finds teen safety belt use is on the up

The 2016 Missouri Teen Safety Belt Survey is complete. The safety belt usage for all teenage drivers and teenage front seat passengers combined was 70.4 per cent. This is a 1.4 per cent increase when compared to 69 per cent in 2015.

“We’re very excited to see these numbers go up,” said MoDOT Youth Program Coordinator Kacey Buschjost. “Teenagers are our most inexperienced and vulnerable drivers, so it’s vital that they, and all drivers, be buckled up every trip, every time.”

The Missouri Coalition for Roadway Safety promotes several programs to educate young drivers on the importance of roadway safety. The following programs can attribute to the increase in safety belt usage in Missouri.

First Impact is a traffic safety program that educates parents about Missouri’s Graduated Driver License (GDL) law and provides the tools they need to monitor, coach and support their new teen driver. Missouri GDL law is a three-step licensing system. The purpose is to ease teens into licensure so that they can build skill in an environment that minimizes those things that are shown to cause the greatest risk for new drivers. Research confirms that GDL laws have been instrumental in reducing teen crashes by 20 to 40 percent.

The It Only Takes One campaign is a competition between Missouri high schools that gives student groups the opportunity to educate teens, parents and their community about the dangers teens face while driving. The competition includes educational campaigns, surprise safety belt surveys and the creation of a public service announcement. It’s important that teen drivers realize it only takes one text, one drink, one call, one reach, one distraction to cause one fatal moment. But, that one clicked seat belt could be the difference between life and death in a car crash.

Team Spirit is a statewide youth traffic safety leadership training program committed to empowering youth to promote safe driving habits. After an initial training session, Team Spirit youth create and implement action plans for their school and community in an effort to reduce death and serious injury resulting from traffic crashes. Team Spirit is available to all schools in Missouri.

Traffic crashes are the leading cause of death for youth (15-20) in Missouri, accounting for nearly 11.8 per cent of traffic fatalities during the last three years. Many factors including inexperience, alcohol, speeding, cell phones, and other countless distractions all contribute to these crashes, with many resulting in death. A safety belt is the best defense in a traffic crash. Buckle up and ARRIVE ALIVE.

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Is Your Child in the Proper Car Seat

Every day in America, too many children ride in car seats that have been installed incorrectly, or are the wrong car seats for their age and size. Other children ride while completely unbuckled.

According to the U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA), 59 per cent of car seats are misused.

Too often, parents move their children to the front seat before they should, which increases the risk of injury and death. The safest place for all kids under 13 is in the back seats of cars. According to NHTSA, about 24 per cent of children four to seven who should be riding in booster seats are prematurely moved to seat belts, and nine percent are unbuckled altogether.

September 18 to 24 is Child Passenger Safety Week, an NHTSA sponsored campaign dedicated to helping parents and caregivers make sure their children ride as safely as possible, every trip, every time.

NHTSA recommends keeping children rear-facing as long as possible up to the top height or weight allowed by their particular seats. Once a child outgrows the rear-facing-only “infant” car seat, he/she should travel in a rear-facing “convertible” or all-in-one car seat. Once a child outgrows the rear-facing size limits, the child is ready to travel in a forward-facing car seat with a harness and tether. After outgrowing the forward-facing car seats with harness, children should be placed in booster seats until they’re the right size to use seat belts safely.

Always remember to register your car seat and booster seat with the car seat manufacturer so you can be notified in the event of a recall. Parents and caregivers can view more information on car seat safety and locate a certified technician

Key statistics:

  • Car crashes are a leading cause of death for children
  • Every 33 seconds, one child under the age of 13 is involved in a crash
  • In 2014, over one-third (34 per cent) of children under 13 killed in car crashes were not in car seats, booster seats, or seat belts
  • In 2014, among children under five, car seats saved an estimated 252 lives
  • An additional 37 children could have survived if car seat use was at 100 per cent
  • In passenger cars, child safety seats reduce the risk of fatal injury by 71 per cent for infants and by 54 per cent for toddlers
  • Most parents are confident they have correctly installed their child’s car seat, but in most cases (59 per cent) the seat has not been installed correctly

Child car seat recommendations (opens PDF)

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Distracted driving report: 55% respond to texts within five minutes

A national online survey of 2,300 licensed American drivers has found that drivers are unaware of how often they are using their phone behind the wheel and have misconceptions about what it takes to be a safe driver.

The EverQuote survey found that 55 per cent of respondents respond to text messages right away or within five minutes. The majority of adults (83.9 per cent) feel the need to answer text messages within an hour or less, although older adults are more likely to take longer than younger age groups.

Almost all survey respondents (over 96 per cent) believe they are safe drivers, although the majority of them admit to using their phones while driving in the past 30 days. Sixty-one per cent admit to using their phones on some drives, most drives or every drive.

The survey also asked drivers about speeding. Almost half (42 per cent) said they consider drivers to be speeding on the highway only if they’re 10-14mph over the speed limit, while 19 per cent don’t see drivers as speeding until they are 15-19mph over the speed limit. One in ten (10 per cent) believe 20mph over the speed limit is not speeding.

And while Americans recognize the dangers of distracted driving, the majority (55 per cent) feel that seeing other drivers drinking alcohol behind the wheel is the scariest action, followed by phone use and speeding.

Click here to view the full report.

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Driving Facts

For drivers 15-19 years old involved in fatal crashes, 15 percent of the distracted drivers were distracted by the use of cell phones.

In 2013, ten percent of all drivers 15-19 years old involved in fatal crashes were reported as distracted at the time of the crashes. This age group has the largest proportion of drivers who were distracted.

As of February 2015, 44 States, DC, Puerto Rico, Guam and the U.S. Virgin Islands ban text messaging for all drivers. All but 5 have primary enforcement.

  • An additional 4 States (MO, MS, OK, TX) prohibit text messaging by novice drivers
  • Three States (MS, OK, TX) restrict school bus drivers from texting

The Cost of Distracted Driving

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Uber Updates Apps To Improve Road Safety

Uber has announced new features in its driver app to help improve road safety.

The ride-sharing organization has a team of engineers dedicated to predicting, preventing and reducing the number of crashes on the road. Together with partners at the Governor’s Highway Safety Association and Mothers Against Drunk Driving (MADD), Uber has announced four new safety pilots to improve rider and driver safety.

  • Daily reports to drivers about how their driving patterns compare to other drivers in their city – with suggestions on how to provide a smoother, safer ride
  • Reminders to drivers of the importance of taking a break when they need it
  • Messages in the driver app informing drivers that mounting their phone on the dashboard is safer than holding the phone in their hands
  • Speed display in the app that alerts drivers to the speed of their vehicle

Drivers in 11 U.S. cities will see the new features in their app in the coming weeks.

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Why These Are The ‘100 Deadliest Days’ For Teen Drivers

Teen Drivers

Over the past five years, more than 5,000 people have been killed in crashes involving teen drivers during the “100 Deadliest Days,” the period starting at Memorial Day when teen crash deaths historically climb.

As the summer driving season begins, the AAA Foundation for Traffic Safety has released a follow-up study confirming that nearly 60 percent of teen crashes involve distractions behind the wheel. The research also finds a disturbing trend showing that texting and social media use are on the rise amongst teen drivers.

Crashes for teen drivers increase significantly during the summer months because teens drive more during this time of year. Over the past five years during the “100 Deadliest Days”:

  • An average of 1,022 people died each year in crashes involving teen drivers
  • The average number of deaths from crashes involving teen drivers ages 16-19 increased by 16 per cent per day compared to other days of the year

This year’s new follow-up report from the AAA Foundation is part of the most comprehensive eight-year research project ever conducted into crash videos of teen drivers. In collaboration with researchers at the University of Iowa, the AAA Foundation analyzed the moments leading up to a crash in more than 2,200 videos captured from in-car dash cameras. The latest report compared new crash videos with those captured from 2007 -2012 and found consistent trends in the top three distractions for teens when behind the wheel in the moments leading up to a crash:

  • Talking or attending to other passengers in the vehicle: 15 per cent of crashes
  • Talking, texting or operating a cell phone: 12 per cent of crashes
  • Attending to or looking at something inside the vehicle: 11 per cent of crashes

“Every day during the summer driving season, an average of 10 people die as a result of injuries from a crash involving a teen driver,” said Jurek Grabowski, research director for the AAA Foundation for Traffic Safety. “This new research shows that distraction continues to be one of the leading causes of crashes for teen drivers. By better understanding how teens are distracted on the road, we can better prevent deaths throughout the 100 Deadliest Days and the rest of the year.”

Researchers also found that how teens use their cell phone when behind the wheel changed significantly over the course of the study. In the moments leading up to a crash, teens were more likely to be texting or looking down at the phone than talking on it. This supports findings by Pew Research Center, which shows text messaging has become a key component in day-to-day interactions amongst teenagers. Fifty-five per cent of teens spend time every day texting, sending an estimated 80 text messages per day.

“It’s no secret that teens are extremely connected to their cell phones,” said Jennifer Ryan, AAA director of state relations. “Many teens are texting or using social media behind the wheel more often than in the past, which is making an unsafe situation even worse.”

Research by the Virginia Tech Transportation Institute found that texting creates a crash risk 23 times worse than driving while not distracted. A recent AAA Foundation survey showed that nearly 50 percent of teen drivers admitted they had read a text message or email while driving in the past 30 days. NHTSA’s National Occupant Protection Use Survey also showed that from 2007 to 2014, the percentage of young drivers seen visibly manipulating a hand-held device quadrupled.

“Nearly two-thirds of people injured or killed in crashes involving a teen driver are people other than the teen themselves,” continued Ryan. “This shows that teen drivers can be a risk to everyone on the road and it is important to regulate their actions when behind the wheel.”

Keeping cell phones out of the hands of teen drivers is a top priority for AAA. The Association’s advocacy efforts are helping to protect teens by working to pass graduated driver licensing laws and teen wireless bans in states across the country.

During “100 Deadliest Days”, AAA encourages parents to educate their teen about the dangers of distracted driving and monitor their actions behind the wheel. Parents should:

  • Have conversations early and often about the dangers of distraction.
  • Make a parent-teen driving agreement that sets family rules against distracted driving.
  • Teach by example and minimize distractions when driving.
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